On October 21st, 2019, Teletalk Bangladesh Ltd. and Pridesys IT Ltd. formalized a significant partnership through the signing of a Service Level Agreement (SLA) for the continued use of PrideERP software. This agreement marks an important chapter in Teletalk’s journey, as it is the only telecommunications company in Bangladesh that relies on a local ERP solution for its operational needs.

Teletalk has been utilizing the PrideERP platform since 2014, demonstrating a long-standing trust in the software’s ability to streamline its business processes. By signing this SLA, Teletalk has ensured the continuity of essential services, reinforcing its commitment to leveraging locally developed technology for improving its operational efficiency and service delivery.

For Pridesys IT Ltd., this partnership is a significant achievement, showcasing the strength of their software and the Bangladeshi IT sector as a whole. Teletalk’s decision to continue using PrideERP not only highlights the software’s effectiveness but also underscores the value of local expertise in addressing the specific needs of a telecommunications giant like Teletalk.

This collaboration benefits both parties by enabling Teletalk to maintain efficient operations and continue its technological innovation, while Pridesys solidifies its reputation as a leading ERP provider in Bangladesh. The SLA reflects a shared vision of promoting local talent and reducing dependence on international software solutions.

The partnership between these two companies sets an inspiring precedent for other organizations in Bangladesh, emphasizing the importance of supporting the local software industry. As Teletalk continues to evolve, the collaboration with Pridesys ensures that the company remains competitive and ready to face future challenges, while simultaneously driving technological self-reliance in the country.